Get in touch with the Yellowbet desk

The Yellowbet review desk runs correspondence through one editorial inbox. We handle questions about the content you read on this site — the Chapa and Telebirr pages, the football and basketball sections, the rotating slot notes. We do not handle account balances, KYC checks, disputed settlements or casino spin histories; those live on the Yellowbet operator itself.

Editorial feedback

Mistakes in the Chapa or Telebirr descriptions, a market we described incorrectly, a slot lobby note that feels dated, an FAQ that no longer matches reality — all good reasons to write. Include the URL you were reading so we can route your message to the right editor.

Operator-level issues

Anything touching real money belongs with the operator, not with us: Chapa or Telebirr top-ups not crediting, withdrawal reviews, bet voids, freespin disputes, account closures, self-exclusion requests. The operator has the access, logs and authority to resolve those.

Channels

Write to [email protected] — listed permanently in the footer. Put a short tag at the start of the subject line so the message lands in the right queue:

The "Yellowbet live chat" entry in the footer is the operator’s own support layer, not an editorial channel.

What to expect

Each message is read by a person. We reply within two working days — sometimes the same day for simple corrections, longer for FAQs that require reworking. Typos and broken links get fixed in the same reply cycle; structural changes are queued against the next page refresh.

Press, data and partnerships

Press enquiries, commercial proposals and formal privacy or data requests use the same address with the appropriate tag. For privacy specifically, please also read our privacy policy, which sets out how requests are processed and in what timeframes.

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